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Recent Coverage from Worldwide Editorial Team

20Jul
Outsourcing can be distancing, but this panel of experts from the supply and buy-sides at Nexus 2015 emphasize the importance of humanizing the process and ...
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16Jul
Draft laws on outsourcing in Brazil could benefit contact center companies by addressing legal uncertainty and clarifying the requirements involved in such outsourcing deals. The post ...
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15Jul
Lawyer and author Caroline Doherty de Novoa moved from London to Bogotá with her Colombian husband, Juan. In the second of our new Voyagers segment, ...
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08Apr
Nuevo Leon, a state in northern Mexico, has long been known for its manufacturing prowess. Increasingly, it’s also becoming known for its support of new ...
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